Automate day-to-day end user requests in Bettercloud from Jira Service Management
BetterCloud’s powerful SaaS management platform empowers IT teams to automate routine manual processes and create a self-service environment for all employees.
One popular trigger for these workflows is the creation of a SaaS-related help desk ticket in JSM, for requests such as:
As a plugin to Atlassian JSM, Multiplier allows for a user experience that is native within the JSM interface, meaning that IT teams can now embed BetterCloud actions directly in a Jira workflow without any additional configuration or need to move between platforms.
Visit https://www.bettercloud.com/monitor/bettercloud-multiplier-integration/ for more details.